Last Updated: 29 November 2025
Welcome to Stephae (“we”, “our”, “us”), operated as Stephae Life, a Sydney-inspired lifestyle boutique offering fashion, home décor, healthy food, and mindful lifestyle products. These Terms of Service (“Terms”) govern your use of Stephae.com (the “Website”) and any purchases made through it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, you must not use our Website.
1. Definitions
“You” means the user of the Website. “Products” refers to all goods and services offered for sale through the Website.
2. Use of the Website
You agree to use this Website only for lawful purposes. You must not:
- Use the Website in any way that breaches any applicable law or regulation
- Transmit harmful code, malware, or viruses
- Attempt to gain unauthorised access to any system or data
- Interfere with the security or performance of the Website
We reserve the right to restrict or terminate your access if you misuse the Website.
3. Eligibility
By using this Website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.
4. Products & Accuracy of Information
We strive to ensure all details, descriptions, images, prices, and availability of Products are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
5. Pricing & Payments
All prices are listed in Australian Dollars (AUD) unless otherwise stated. Payment must be made in full at the time of purchase. We use secure third‑party payment processors. We do not store your full payment details.
6. Orders & Acceptance
Placement of an order does not guarantee acceptance. We reserve the right to:
- Refuse or cancel orders
- Limit quantities
- Suspend accounts
If your order is cancelled after payment, a full refund will be issued.
7. Shipping & Delivery
Delivery times are estimates only. We are not responsible for delays caused by shipping providers, customs, weather, or circumstances beyond our control. Risk in the Products passes to you upon delivery.
8. Returns, Refunds & Exchanges
Our Returns & Refunds Policy forms part of these Terms. Under Australian Consumer Law, you may be entitled to a refund, repair, or replacement if a product is faulty.
9. Digital Products (If Applicable)
Due to the nature of digital products, refunds are generally not available once the product has been accessed or downloaded unless required by law.
10. Gift Cards
Gift cards are not redeemable for cash and cannot be refunded. Lost or stolen gift cards will not be replaced.
11. Intellectual Property
All content on this Website, including logos, branding, images, text, videos, and designs, is owned by Stephae Life or licensed to us. You are granted a limited licence for personal, non‑commercial use only.
12. User Content
By submitting reviews, images, feedback, or other content, you grant us a worldwide, royalty‑free licence to use, reproduce, edit, and display that content for business and marketing purposes.
13. Promotions & Discounts
Promotions may be modified, suspended, or cancelled at any time. Discounts are not valid on past purchases unless stated.
14. Limitation of Liability
To the maximum extent permitted by law, Stephae Life will not be liable for any indirect, incidental, special, or consequential loss arising from your use of the Website or Products. This limitation does not apply where liability cannot be excluded under the Australian Consumer Law.
15. Indemnity
You agree to indemnify and hold Stephae Life harmless from any claims arising from your misuse of the Website or breach of these Terms.
16. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these Terms limits or excludes your rights under the ACL.
17. Third‑Party Links
We are not responsible for the content or practices of any third‑party websites linked on our Website.
18. Privacy
Your personal information is handled according to our Privacy Policy.
19. Suspension & Termination
We reserve the right to suspend or terminate your access at any time without notice if you breach these Terms.
20. Force Majeure
We are not responsible for failure to perform due to events beyond our reasonable control.
21. Changes to These Terms
These Terms may be updated at any time. Continued use of the Website constitutes acceptance of the updated Terms.
22. Governing Law
These Terms are governed by the laws of New South Wales, Australia, and the Commonwealth of Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales and Australia.
23. Contact Information
For questions about these Terms, contact:
Email: stephslifestyle7@gmail.com
Website: stephae.com
© 2025 Stephae Life. All rights reserved.