Last Updated: 29 November 2025
This Privacy Policy describes how Stephae Life (“we”, “our”, “us”) operates Stephae.com and how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Website, you agree to the terms of this Privacy Policy.
1. Who We Are
Stephae Life is a Sydney‑inspired lifestyle boutique offering fashion, home décor, healthy food, and mindful lifestyle products.
Website: https://stephae.com
Contact Email: stephslifestyle7@gmail.com
2. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and payment details (processed securely via third‑party providers)
- IP address and browser information
- Comments, enquiries, and customer support messages
We only collect information that is reasonably necessary for our business operations.
3. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
4. Media
If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract any location data from images on the Website.
5. Cookies
Our Website uses cookies to improve your browsing experience.
If you leave a comment, you may opt‑in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days. Screen option cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out, login cookies are removed.
If you edit or publish content, a cookie will be saved indicating the post ID of the article you edited. This cookie expires after one day.
You can disable cookies through your browser settings; however, some Website features may not function properly.
6. Embedded Content From Other Websites
Articles on this Website may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in exactly the same way as if you visited those websites directly.
These third‑party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content, especially if you are logged into those platforms.
7. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Communicate with you about your order or enquiries
- Improve our Website and services
- Meet our legal and regulatory obligations
8. Who We Share Your Data With
We may share your personal information with:
- Payment processors
- Shipping and logistics providers
- Website hosting and software providers
- Spam detection services
If you request a password reset, your IP address will be included in the reset email.
We do not sell, rent, or trade your personal information.
9. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to allow automatic approval of follow‑up comments.
For users who register on the Website (if applicable), we store the personal information provided in the user profile. Users can see, edit, or delete personal information at any time (except usernames). Website administrators can also view and edit this information.
We retain order and transaction records for legal, accounting, and security purposes.
10. What Rights You Have Over Your Data
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data where permitted by law
This does not include data we must retain for legal, administrative, or security obligations.
11. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service, which may be processed outside Australia.
12. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the Internet is completely secure.
13. Marketing Communications
You may receive promotional emails if you opt‑in. You can unsubscribe at any time by clicking the unsubscribe link or contacting us.
14. Third‑Party Services
We use trusted third‑party services for payments, shipping, website hosting, and email communications. These providers have their own privacy policies governing how they handle your data.
15. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes take effect immediately upon publication on the Website.
16. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: stephslifestyle7@gmail.com
© 2025 Stephae Life. All rights reserved.